![]() ![]() Web client won't openįirst, test your internet connection by opening another website in your browser for example, Use nslookup to confirm DNS can resolve the FQDN: nslookup ![]() If you're using an earlier version of the Remote Desktop client, we recommend you uninstall and reinstall the client. Use the following command to remove your user data, restore default settings and unsubscribe from all Workspaces. Starting with version 1.2.790, you can reset the user data from the About page or using a command. Remote Desktop client for Windows 7 or Windows 10 stops responding or cannot be opened This article describes common issues with the Remote Desktop client and how to fix them.
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